Appliance smoking when first used
Protective oils / agents used in manufacture being burned off when first used. This is normal. Before the oven is first used, make sure the room is well ventilated (to allow smoke to escape), and run the oven at 180°c for 2 to 4 hours and if separate grill, run grill on "high" for 30 minutes.

Fats and oils from grilling burning off when bake function is used. This is normal for multi-function ovens which have a grill element in the oven.
Baked food pale, flat and undercooked
Baking temperature too low. Raise cooking temperature

Food too low in the oven. Cook one shelf higher.

Baking time too short. Increase cooking time.

Incorrect size baking tin. Use correct size baking tin.
Baked food too brown on bottom
Food too low in the oven. Cook one shelf higher.

Oven door opened too frequently during baking. Do not open the oven door until at least half way through the baking time.

Baking temperature too high. Lower baking temperature. 
Baked food too brown on top
Aluminium foil in oven. Remove foil.

Baking tins not evenly spaced. Stagger baking tins at least 3cm between tins and the oven walls.

Food not evenly sized or spaced on baking trays. Make food into same size and shape & spread evenly over baking trays.

Baking temperature too high. Lower cooking temperature.

Baking tins too large for the recipe. Use correct size baking tins. 
Condensation / steam from oven
Too much water used in cooking / type of food being cooked. Reduce amount of water used in cooking. (some condensation is normal). Use an oven bag. Leave oven door open after cooking. 
Cooked cakes fallen in centre
Baking time too short. Increase baking time.

Proportions of ingredients incorrect in the recipe. Check recipe.

Opening door too early during baking. Do not open the oven door until three quarters of the way through baking time. 
Cooked cakes have a cracked thick crust
Baking temperature too high. Lower baking temperature.

Food Too High In The Oven. Cook One Shelf Lower.

Cake batter over mixed. Mix just long enough to combine the ingredients.

Pan too deep. Check size of pan and use recommended size for recipe.

Baking pans too dark. Change to shiny pans.  
Door difficult to close (after removal)
Door hinge location notches not located properly in housings. Ensure hinge locating notches are correctly engaged in hinge housings. Refer to user manual. 
Door removal / replacement difficult
Hinge stirrups not engaged properly. Engage stirrups before removing door. Refer to user manual. 
Excess smoke when grilling
Build up of fats in grill. Clean grill.

Meat pieces too thick / too close to element. Grill thinner pieces of food. Grill at lower insert / rack position. 
Fan coming on with non fan cooking mode
Most oven modes have a fast heat up function that uses the fan, fan element, and top (boost) element. This is normal. 
Grill not working
Time of day on electronic timer / clock not set. Set time of day. Refer to user manual.

Power not turned on. Check power / household mains fuse / household mains circuit breaker.

Controls are incorrectly set. Check function switch.

Clock / timer set on auto. Set clock / timer for manual operation. Refer to user manual.

Household fuse has blown / circuit breaker tripped or power supply is off. Replace household fuse. If household fuse blows when replaced or circuit breaker continues to trip call the service department.

Child lock activated. Deactivate child lock. Refer to user manual.

Appliance overheated causing thermal cut-out to operate. If grill continues to cut out call the service department. 
Grilled meats overcooked on outside & raw in centre
Meat too close to grill element. Grill at lower insert / rack position.
Hot air escaping when door closed (underbench oven)
Air from appliance vent / cooling fan is expelled between the control panel & oven door. This is normal for our underbench oven models. Separate grill wall ovens are rear vented through a flue pipe. 
No spark / ignition to burner
Power not turned on. Switch on electricity at power point.

Household fuse has blown / circuit breaker tripped or power supply is off. Replace household fuse. If household fuse blows when replaced or circuit breaker continues to trip call the service department.

Battery is flat (battery ignition models). Replace battery. Refer to user manual.

Polarity wrong on battery i.e. Battery fitted wrong way around. Refit battery to correct position.

Spark plug is wet or dirty. Clean & dry spark plug. 
Oven burner flame high on left hand side
Burner design. No action required. This is the way the oven burner has been designed. It does not affect the cooking performance.
Oven cooking time taking too long
Heat escaping from incorrectly sealed door. Check oven door seal / oven door closed properly.

The set oven temperature is incorrect. Increase set oven temperature. 
Oven door will not close (single fulcrum hinge models only)
Door hinge stirrups not pushed fully back. Push stirrups fully back. Refer to user manual. 
Oven light not working
Lamp blown. Replace with same globe from Electrolux Home Products spare parts

Lamp loose in socket. Tighten lamp in socket. Refer to user manual.

Household fuse has blown / circuit breaker tripped or power supply is off. Replace household fuse. If household fuse blows when replaced or circuit breaker continues to trip call the service department. 
Oven not working
Time of day on electronic timer / clock not set. Set time of day. Refer to user manual

Power not turned on. Check isolation switch / power point switch / household mains fuse / household mains circuit breaker.

Controls are incorrectly set. Check function switch.

Clock / timer on auto. Set clock / timer for manual operation. Refer to user manual.

Household fuse has blown / circuit breaker tripped or power supply is off. Replace household fuse. If household fuse blows when replaced or circuit breaker continues to trip call the service department.

Child lock activated. Deactivate child lock. Refer to user manual.

Appliance overheated causing thermal cut-out to operate. If oven continues to cut out call the service department.
Roast meat & vegetables not browning in fan oven
Poor air circulation. Elevate food onto a rack to allow air circulation.

Grill dish fitted in oven while baking. Remove grill dish from oven when using bake modes. 
Timer / clock cannot be set
Timer / clock electronics may have been damaged due to a power surge. Refer to user manual for setting of clock. Note: if clock cannot be set a service call will be required. 
Timer / clock display flashing
Power failure or interruption to power supply. Reset time of day (refer to user manual) and any cooking functions which were set. Note: if clock cannot be set a service call will be required as clock electronics may have been damaged due to a power surge. 
Uneven cooking
Incorrect shelf position. Select a shelf that puts food in the centre of the oven.

Oven tray too large. Use smaller tray or dish.

Oven trays not centralised. Centralise trays on shelves.

Air flow in oven uneven. Rotate food during cooking. Change position on shelves.

Grill dish fitted in oven while baking. Remove grill dish from oven when using bake modes.  
Smells when first using oven
Adhesive used in insulation. This is normal. Before the oven is first used, make sure the room is well ventilated (to allow smoke to escape), and run the oven at 180°c for 2 to 4 hours and if separate grill, run grill on "high" for 30 minutes.
Noisy
Oven fan / cooling fan running during / after selected functions. This is normal. Oven fan runs when fan cooking functions are selected. Cooling fan (most underbench & wall ovens) runs during all cooking functions and on some models runs on after appliance is turned off until appliance temperature cools to approx 70°c.